FAQ

FAQ

To be eligible for NDIS, you must be under 65 years of age, be an Australian citizen or permanent resident, and have a permanent and significant disability that affects your ability to perform daily activities. You can apply directly through the NDIS, and our team can guide you through the process.

NDIS plans typically fund core supports (daily living, personal care, transport), capacity building supports (life skills, support coordination), and capital supports (assistive technology and home modifications), depending on your goals and assessment.

Yes, you have full choice and control under the NDIS. You can choose your provider, switch providers at any time, or use multiple providers for different services.

Yes, we work with self-managed, plan-managed, and NDIA-managed participants. We can guide you on how services are delivered and billed based on your plan type.

Support services can often begin within a few days, depending on your location in Perth or across Western Australia, the type of support required, and availability. We aim to provide fast onboarding with minimal delays.

Support workers are matched based on your preferences, needs, and personality fit. Wherever possible, we provide consistent support workers to build trust and familiarity.

Yes, we provide transport support for medical appointments, shopping, social outings, and community participation as part of your NDIS support services in Perth and across Western Australia.

Payments for NDIS support services are made through your NDIS plan. This can be managed by the NDIA, a plan manager, or yourself if you are self-managed.

We help you monitor your budget and adjust your services if needed. We can also guide you through next steps, including requesting a plan review if appropriate.

Yes, we can assist you in switching providers smoothly. We will guide you through ending your current service agreement and ensure there is no disruption to your support.

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Get in touch with us today to learn how we can support you or your loved ones.